Wednesday, December 30, 2009

monday night

it was a ridiculously slow night, so we didnt make sells, like not even close. i know its a bad thing for both the store and my future pay checks, but the HR loves cutting hours anyways so why should i stress? in fact there have been several days where i told guets of other places to buy the sam ething we sold at cheaper prices because they were nice people that shouldnt be cheated out of several extra dollars. that or they are ridiculously mean and i just wanted them to leave so i told them "we don't sell that, but (insert nearby store here) does." ya its actually pretty common to me and my coworkers to make up stuff to get rid of guests, so we dont have to deal with them anymore.
its actually really funny that some guests that are truly frustrated by their inability to find what they were looking for like to throw around that they will be going to our retail competitors instead, with the intention to never return to our store again. strike that, its hilarious. nobody, not the head bosses, (level 3's) the floor leads (level 2's) or the regular floor minions (level 1's and yours truly) care that the guest is not going to shop there anymore. we laugh and quote the angry guests rants all day and the next day. if the guest should make the foolish choice to insult who ever is trying to help them that day, then we get the pleasure of seeing our personal store security escort said angry guest out of the store! this is what gives me and my coworkers joy during the day, someone who does not work there being treated the way we all get treated multiple times a day.

Thursday, December 24, 2009

yesterday night

Closing during a 5 hour shift the day before christmas eve in a retail job. truly the definition of hell on earth. People came in all night long (here's a hint to the place i work) until we finally closed and locked our doors at midnight. Everyone wanted ribbons, boxes, wrapping paper, and ....Christmas TREES!?!?! its the day before christmas eve and your looking for a good tree?!?! moments where everyone in the store thinks "have you never experienced Christmas before?" because the locals of the area know that there are no good looking trees, if any, available so late into the holiday. i question my communities sanity and drove home most cautiously last night. "Beware the weirdos" indeed. thanks for that warning dad.
i actually worked most of my night in the grocery section of the store (ok its ridiculously obvious where i work) and had to deal with people getting ready to prepare christmas dinners and breakfasts. i'll never understand how people know ahead of time what they'll be making and yet still choose to wait until the last minute of the day before theyre making it to actually go out and buy their ingredients. its the holidays, every special ingredient you only need once or twice during the year is what everybody needs once or twice a year. that weird fried onion thing that goes on top of green bean casserole has been sold out for 48 hours, and i told a total of 16 guests just that yesterday night. people were angry and shocked by the stores lack of stocking and preperation. im shocked that they think we'd know what would be the hot item ingredient this year. last year it was corn... we still have plenty of that.
everyone tells me that i shouldnt expect something i consider common sense to be known to shoppers that have never worked retail. but really this type of thing happens every year everywhere. buy your holiday crap in advance and you wont have to end up in a retail store at 11:30 at night trying to find light colored corn syrup that doesnt exist and having to settle for something else. i planned to make punpkin pie this thanksgiving i bought two cans of pumpkin pie filling two weeks before thanksgiving. one for the pie and one for if i jacked up the first pie. to all the last minute shoppers leave me alone and stop yelling at me and my coworkers for things we have no control over, i dont do the product ordering, and leave the manager out of this too, all theyll tell you is what ive told you, "we're out, we will get some more back in, we get shipments every morning but we dont know whats in the trucks till we open the boxes and see for ourselves and would you like us to check another store's availability for you?" thats all anyone can do when theres nothing in stock. so stop asking me to check the backroom, when i say we're out i mean theres literally nothing in the entire store that falls under the category of what your looking for. leave and be mad at yourself for waiting till the last minute to shop in one of the main shopping centers in my community.

Wednesday, December 23, 2009

So its working like this

I've worked in the retail business as a regular "level 1" salesfloor employee to the same store for the last two years and eight months(probably). its frustrating work that's 99% thankless and makes me hate the human species for the four to eight hour shifts i spend at work a few days every week. i need a way to complain to someone that isnt my family or my friends, although should they ever find this blog, they're more than welcome to read and comment and whatever else you do here. i just want to vent my frustrations on my crappy job after my shift is over without being interrupted by others complaints or their own stories when im not done talking.( once again, commenting is welcome, and enjoyed, really) so im coming here after every shift to talk about the angry/stupid/young/old/sick/perverted/annoying guests, my many bosses, my ridiculous coworkers whom i love or hate, and all the other stupid things that happen within my retail world. if anybodies reading i hope you enjoy, and if you recognize any of the people i'll end up talking about as your friends, family, or even yourself, please read my side of the story and see how i feel i was treated and don't try to get me fired by complaining to my bosses that i called you out on my blog. will taking a college students main source of income away really make you feel better?